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It was a hot day at the zoo when Jordan Carlson's son, who has motor-planning delays, got thirsty. "We went to the snack bar and found out they had a 'no straw' policy," Carlson says. "It was a hot day and he couldn't drink."

Starbucks announced on Monday it plans to eliminate plastic straws from its 28,000 stores worldwide by 2020.

The company will broaden the manufacture and use of what some in social media have dubbed the "adult sippy cup." It's a plastic strawless lid that will come to replace single-use plastic straws that now inundate its coffee shops.